e-government mandates require that government organizations effectively communicate with their citizens, whether at the federal, state, or local level. Information and public services must be equally accessible to all, regardless of language or disability or channel used. Of equal importance is providing citizens with engaging web experiences. Mobile devices have changed the way constituents consume information, as has social media.
CommonSpot combines deep knowledge and expertise in the government space with a web content and experience management solution that helps government organizations better communicate with and engage citizens with accessible content that can be consumed in multiple languages, and via their preferred web channel or mobile device. From mobile and social sharing, to self-service forms, to document and taxonomy management and more, CommonSpot is a one-stop solution for all of your digital content management needs.
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A PaperThin customer since 2004, The National Park Service cares for special places saved by the American people so that all may experience our heritage. NPS.gov is home of the National Park Service and America's more than 400 national parks where one can explore everything that national parks have to offer. Each national park has a page, introducing the park, its activities and upcoming events.
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A PaperThin customer since 2006, The City of St. Louis' responsive website provides information on City of St. Louis government, neighborhoods, development, community assets, history, heritage, and tourism. The City of St. Louis' website is translatable into multiple languages and fully Accessible to people with disabilities.
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Canada Mortgage and Housing Corporation has been Canada's authority on housing for more than 65 years and has been a CommonSpot customer for over a decade. As the Canadian government's authority on housing, they contribute to the stability of the housing market and financial system, provide support for Canadians in housing need, and offer objective housing research and advice to Canadian governments, consumers and the housing industry. Both French & English versions of their site managed by CommonSpot.
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A customer since 2001 and one of PaperThin's first, The City of Foster City is a full service municipality that provides a full range of services to the community. Police, Fire, Water, Sewer, Streets, Parks, Recreation, Planning, Building and all the other expected services are provided by the City. It works hard to give consumers access to information that is timely and accurate in a format that allows it to be easily accessed.
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A PaperThin customer since 2005, The California Department of Insurance (CDI) is the largest consumer protection agency in the state. California is the largest insurance market in the United States and the sixth largest insurance market in the world. All of CDI's functions, including overseeing insurer solvency, licensing agents and brokers, conducting market conduct reviews, resolving consumer complaints, and investigating and prosecuting insurance fraud, are to protect consumers.
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A PaperThin customer since 2008, the US Environmental Protection Agency (EPA), headquartered in Washington, DC, leads the nation's environmental science, research, education and assessment efforts. The mission of the EPA is to protect human health and the environment.
The agency's website has thousands of pages of static content that content owners can easily manage and maintain.
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A PaperThin customer since 2008, the Washington County, OR website provides a wealth of information about the community and various services. Public Safety, Community Resources, County Events, and Job Listings, are just a few of the categories of information offered on this comprehensive site. Among other things, Washington County implemented a comprehensive taxonomy to improve site organization and findability.
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A PaperThin customer since 2009, The Export-Import Bank of the United States is the official export credit agency of the United States. Its mission is to ensure that U.S. companies — large and small — have access to the financing they need to turn export opportunities into sales. Powered by CommonSpot, the website provides users worldwide with access to the information they need to sell abroad and be competitive in international markets. It features an events calendar, news, and many useful Finder and other tools to name only a few.
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A PaperThin Customer Since 2009, DoDEA, as one of only two Federally-operated school systems, is responsible for planning, directing, coordinating, and managing prekindergarten through 12th grade educational programs on behalf of the Department of Defense (DoD). DoDEA provides an exemplary education that inspires and prepares all students for success in a dynamic, global environment.
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A PaperThin customer, the U.S. Department of the Interior (DOI) protects America’s natural resources and heritage, honors our cultures and tribal communities, and supplies the energy to power our future. In order to satisfy the White House Digital Government Strategy Milestones which include identifying and optimizing priority customer facing services for mobile use, DOI tasked PaperThin partner Fig Leaf with making www.doi.gov responsive for users visiting the site via a tablet or smart phone.
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